Northwood Parish Council has been invited by Cowes Medical Centre to provide a list of issues local residents are facing when attending or accessing the services of the medical centre. The last MORI GP Practice survey for the medical centre was completed in March 2021, with 152 completed replies. The poll showed an overall favourable experience of 69% in contrast to a local average of 83%. To help Northwood Parish Council to provide useful information to the medical centre team, I would like to invite you to comment on the following aspects of the medical centre’s services.
- What have been your experiences when speaking to the Main Reception desk?
- What have been your experiences when trying to make an appointment or access one of the medical centre’s services?
- When you make an appointment, do you always get to see your regular GP?
- Are the appointment times offered by the medical centre at a time easy for you to attend?
- How would you rate the follow-up procedures post appointment?
- How do you rate the medical centre’s patient communication?
- How do you rate the overall service provided by the medical centre?
- Do you have any issues you would like to raise?
All positive and negative responses will be made available to the medical centre anonymously. Your feedback will help Cowes Medical Centre improve its services into the future for the whole community.
Please reply to rwm1@icloud.com or by post to Cllr Richard Martin, 406 Newport Road, Northwood, Cowes, PO31 8PP.
Comments are closed.