This guide has been brought to you by the National Trading Standards Scams Team and the National Centre for Post Qualifying Social Work and Professional Practice at Bournemouth University, working in partnership with Lloyds Bank, Halifax and Bank of Scotland.
The Guide has been launched on World Alzheimer’s Day as it has been designed with those in mind who have been diagnosed with cognitive decline and those who support them. Those living with a form of cognitive impairment may be particularly vulnerable because they may be less able to distinguish a scam from legitimate contact.
However, the information in this guide will also be useful for a much wider audience. This guide has been created to provide information to individuals and their loved ones to help protect them from scams. It suggests measures that can be put in place to help prevent criminals from making contact, such as the use of call blockers and the mail redirection service. It also provides information on managing finances to reduce the risk of scams, such as implementing a Lasting Power of Attorney.