Useful contacts for Isle of Wight residents
Isle of Wight Council website – www.iow.gov.uk
Isle of Wight COVID-19 information – www.keeptheislandsafe.org
| Organisation: | Contact: | Help offered: |
| Suicide Prevention and Intervention
Isle of Wight |
Tel: 667 247
Live Chat: www.spiiow.org Available 24 hours a day 365 days of the year. |
SPIIOW is a registered charity who seek to save lives from suicide across the Isle of Wight. |
| Samaritans | Tel: 116123
www.samaritans.org/branches/isle-of-wight 24 hours a day confidential service |
Support for people who have feelings of distress or despair. |
| Islehelp | Tel: 01983 823898 Email: enquiries@iwcab.org.uk |
Advice and information on benefits, money issues, rent concerns, referrals to Isle of Wight Foodbank. |
| Foodbank | Tel: 01983 292040 | Foodbank |
| Citizens Advice | Tel: 0808 2082138 for free, Monday to Friday, 9am to 5pm.
|
For people in financial crisis. You will be able to talk confidentially with a trained Citizens Advice adviser.
They can help provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. |
| Isle of Wight COVID-19 helpline | Tel: 01983 823600 | COVID-19 support for residents |
| Isle of Wight Autism Support Hub | Tel: 07498 500607
Skype – search for IOW autism support hub |
For Autistic adults and their families and parents/carers of autistic children and young people. |
| Alzheimer’s Society | Dementia Connect Support Line Tel: 0333 150 3456
Support Care Team Tel: 0330 333 0804 IW office: iowdementiasupportss@alzheimers.org.uk Opening hours vary over Christmas |
Local support for anyone affected by dementia. |
| Stroke Association
Local Stroke Support Isle of Wight |
Tel: 01983 898301
Email: iow@stroke.org.uk
|
We offer support to stroke survivors and their close network. |
| Wessex Cancer Trust, Isle of Wight |
Tel: 01983 524186. 10 am to 3 pm, Tue to Fri Email: isleofwight@wessexcancer.org.uk |
Support line for people affected by cancer. |
| Carers IW | Carers IW Helpline Tel: 01983 533173 7 days a week8am to 8pm Mon to Fri 10am to 4pm Sat to Sun Email: info@carersiw.org.uk |
Advice and support for unpaid Carers. |
| Priority Service
Registers |
Electricity:
0800 316 5457 (0800 316 5457 text phone) www.ssen.co.uk/PriorityServicesRegister Water: 0330 303 0277 http://www.southernwater.co.uk/register-forindividual-needs Gas: 0800 072 8625 or 0800 294 8604 if you’re a Pay as You Go customer. Or contact by textphone on 18001 0800 072 8626. |
Ensures vulnerable people are prioritised in the event of water or electricity outage or problems with their gas supply. |
| RNID (Isle of
Wight) |
Tel: 01983 529533
Email: iow@hearingloss.org.uk |
RNID are continuing to provide support. |
| Daisy Bus services | Please call the minibus driver the day before travelling:
Portsmouth: 0799 000 1072 Southampton: 0774 777 6874 |
Transport links for Island cancer patients receiving treatment at QA Hospital, Portsmouth and Southampton General Hospital. |
| Homestart | Tel: 01983 533357 | Support for families with young children |
| IW Fire Service | Tel: 01983 407075 Email: fire.communitysafety@iow.gov.uk | Free home fire safety check |
| Age UK (IW) | Tel: 01983 525282 | Advice on benefits/ grants and handyman service |
| Jigsaw Family Support
|
Tel: 01983 639 793 www.jigsawfamilysupport.com | Community based for everyone affected by family separation |
| Pension Service | Tel: 0800 99 1234 | Pension Credit entitlement check |
| Storeroom | Tel: 01983 298679 | (Furniture project) |
| The Footprint Trust | Tel: 01983 822282
Email: info@footprint-trust.co.uk
|
Impartial information on saving energy and water in homes on the Isle of Wight.
|
Other useful numbers
| St Mary’s Hospital | 01983 822099 | Isle of Wight Council | 01983 821000 |
| Emergency Services | 999 | Member of Parliament (Bob Seely) | 01983 220220 |
| Non-emergency Ambulance/Fire/Police | 101 | Red Funnel Ferries | 02380 019192 |
| Non-emergency NHS | 111 | Rail Enquiries | 03457 484950 |
| Island Roads (24hrs) | 01983 822440 | Wightlink | 0333 999 7333 |
| Crimestoppers | 0800 555 111 | Social Services (Adult) | 01983 814980 |
| Environment Agency | 0800 807 060 | Social Services (Children) | 0300 300 0117 |
| Floodline | 0345 988 118 | Electricity Emergency | 0800 072 7282 |
| Gas Leaks | 0800 111 999 | Southern Water | 0330 303 0368 |
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